Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.


Your staff was so ACCOMMODATING! Olivia was at my beck and call per say. I'm disabled, it's a struggle to get in/out of the car, unload walker, then hobble into your building. We had a pet cremated. Olivia removed the pet, brought the paperwork out to me in the car, waited for me to fill it out, and send me on my way.
So appreciative of the extra mile she made. Including retrieval. Olivia brought to my car the remains to pick up when ready. I gladly recommended to others and shared my service experience. I didn't ask for assistance, but my disability Placard may have suggested I could use it. Thank you so much!!!

Valerie Sitton Wilson
April 15, 2024

Dearest Aasum-Dufour;
I am writing this commendation for Nick Andrews, FDE Apprentice.
Nick deserves this commendation for the wonderful, considerate, extraordinary service I received during the worse period of grief I have ever experienced.
My father passed in February of 2022. My mother passed about one year prior. Nick guided our family through both difficult times. My father’s circumstance was very different from my mother’s passing. It was very, very, sudden after a long period of suffering. To make matters worse (for the living) it was on a long holiday weekend. I begged Nick to have my father’s ashes released to me, before I had to return to work. My father never had a service for my mother, her ashes were waiting in a closet, for a “more appropriate time”; which finally came when my father passed, and Nick was able to fulfil my wishes, to have my father’s ashes ready before my plane was to leave. My brother and I were able to bury both my mother and father (together forever) in the same service.
Additionally, my father proudly served in the armed forces. Nick facilitated all the Military/Veterans awards/burial accommodations. It took me until this Memorial Day to be able to reflect over this most difficult time. Thank-you Nick for all you have done for me, and our family. Your kindness was never forgotten, just unmentioned until now. Be Blessed and know our family loves you. Susan Muse

Susan Muse
June 2, 2022

We had to put our 14 year old Chihuahua down and it was a very difficult time for our family. They met us at about 5:00 am to take our little Louie and cremate him.
They were so helpful and the mementoes they provided us will be treasured by our family for years to come. The staff are phenomenal and sincere.
Thanks and God bless you and all you do to help families through the difficult times.

John Kollaer
April 24, 2022

16 years ago my dad handed over the business he started in 1962 to the Dufour's. My dad, Tom AAsum, took his profession very seriously and provided service that comforted families and honored the deceased. Over the past two years the Dufour's handled my the services for my mom and dad with care and professionalism that is making my dad proud. Thank you James and Kristal and your staff for your thoughtful and loving service and thank you for honoring the years Tom and Bonnie AAsum put in building a business that continues to be an incredible community asset.

Jamin AAsum
September 17, 2021

Roger Dasch was one of life’s good guys.

Von Hansen
March 14, 2020

I just wanted to give a big thank you for the kindness I was showed when I had to have my beloved kitty cremated this week. They treated me with the same respect and sensitivity as anyone who had lost a loved one. The price for a personal cremation was also much cheaper than other options I looked at and came with a clay paw print, ink paw print and hair clipping which I appreciate. Thank you again Aasum- Dufour for making this difficult time easier on me.

Jodi Smith
November 20, 2019

Dearest Kristal, James & Staff,
We could never find words enough to thank you for all you did to help us honor our precious Mama. Thank you for the love, care, extra kindness & generosity which remains a balm to our aching hearts. God blessed us so much in her, & He has blessed us in you.

Matilda & Karen
October 15, 2019

I know it sounds trite but words can't express our gratefulness for your help through this chapter of our lives. Your sensitivity and gentle spirit are greatly appreciated. I pray that God continues to bless you and all you do!

J.K.
September 25, 2019

Words cannot express how much I appreciate Josh (and the entire AAsum-Dufour staff)! Josh was incredibly professional and went above and beyond in supporting our family. His guidance and compassion through a very difficult time of loss was so appreciated.!

Linda Cordoza
May 27, 2019

We recently lost our Mother Dorothy Howard. I can't find the words to describe the respectful and sensitive way myself and my wife and my brother Bobby and his wife. were treated. Your service went above and beyond the call of duty. I can speak for the whole family, to express, from the bottom of our hearts, gratitude and you earned my respect, which I am very stingy about handing out. Thank You again.

John Novak
April 29, 2019

It is with profound gratitude that I thank James for his outstanding service in handling my father’s funeral. James had previously handled my mother’s services with great care, so there wasn’t even a second thought of who to turn to when my father passed. Thank you again James for your kindness, professionalism and efficiency in dealing with one of the hardest trials in life.

Carla Kurrasch
May 5, 2018

We were ever so lucky to use your funeral home and get Guinevere Jones to help us. Not only was she professional, knowledgeable but oh so ever kind and had compassion for our family. She was Perfect for our family, and I know my Mom would have loved her too. Thanks for everything with our mom, who is now an Angel. Best, D.J
What a wonderful employee you have in Guinevere!!!!

D.J.
November 27, 2003

To the team at AAsum-Dufour - Thank you for all you did to pull things together so quickly for my mom's service - along with everything else.

Jennie

Thank you so much, to you, and the kind, caring, wonderful staff at AAsum-Dufour. Thank you for guiding me through planning my mother's beautiful service. Everything was just perfect, the reception was so lovely; thank you, thank you. I know my mother would have been over flowing with delight to see al the people she loved so much, all under one roof... including you! Thanks again for everything, from my entire hear, and from our entire family.

DM

Thank you for your kindness and professionalism in guiding us through Randy's wake and funeral and cremation. We appreciate your help with all the details like death certificates. Thank you for helping us through a very difficult time.

LL

Your expertise, help and guidance was so gracious. Our wishes were carried out above or expectations. Thank you so much and for the aftercare visit. God bless you.

J.G.

James is so easy to talk to it made us feel very at ease. He's wonderful

P.H.

Thank you so much for going above and beyond in helping us through the loss of mom. You and your team did such a great job of showing care and concern to our family and friends.

E.C.

Thank you so much for your excellent professional services helping mom and the rest of the family through a very difficult time. Your thoughtful advice, attention to detail and kindness was much appreciated.

M.C.

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